Complex Systems Analysis

Complex Systems Analysis (CSA 101-109)

CSA TeamDescription

This course is designed to develop globally competent “complex systems analysis” professionals capable of performing under world-class standards within education, business, government and civil society (social, political and non-governmental organizations).

This Complex Systems Analysis (CSA) competency includes various knowledge and skill areas related to the systems philosophy and approach, systems engineering, methodology, techniques and applications to complex realities, all under a global systems framework. The intense globalization process of this Third Millennium has brought to our daily lives a new dimension of complexity, change, competency, re-organization, inter-discipline and constant reflection. These are precisely the conditions under which the strengths of CSA excel.

Credits Available

10 Continuing Education Units (CEU's), 10 Modules with 25 Online Activities, Active Forum

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  • Course Syllabus
    • Access and review the syllabus for this course.

  • CSA 101: Introduction to CSA
    • Systems analysis is presented as a “global competency” urgently needed at all levels of an organization to be able to understand and manage the complexities of our globalized reality. Three Manuals are introduced to describe the basic function of CSA, the requirements for certification and the standards of performance that a competent CSA professional must be able to master within education, business, government and civil society anywhere in the world.

  • CSA 102: Systems Philosophy and Global Concepts
    • The global dimension does not refer only to the geographic or trans-national “extension” of what we do. It also refers to the multi-cultural, multi-disciplinary and multi-functional dimensions of what we do. Our lives are no longer limited to interactions within a certain community or within certain national borders; they are more and more interconnected through technology-based human networks that engage in distance activity for education, training, business development and recreation. Systems engineering proposes a more global vision of our environment with special attention to the interactions between the components or sub-systems of this reality. Systems engineering provides a framework to implement systems thinking and measure the results or benefits of this approach through specific indicators or variables that must be defined in each case.

  • CSA 103: Systems Approach: Implementation Strategies
    • A four-phase methodology to implement the systems approach is presented, including a preliminary analysis exercise referred to as the “forgotten steps”. The strength of the systems perspective is to start with a strong understanding of our current reality and issues before undertaking any development or change initiatives. This strategy is oriented towards pursuing the concept of developing intentions, actions and results sequentially, thus maximizing performance and achievement.

  • CSA 104: Systems Analysis: Videocourses
    • Three videocourses each consisting of an instructional manual, a video seminar and a test are presented on the topics of strategic vision, the learning organization and creative thinking, all within a global systems analysis conceptual framework. The importance of futurism and foresight is discussed given the intense change processes that the world is facing, as illustrated by the recent global financial and oil prices crises and their impact on society at all levels. The generalized use of systems analysis is illustrated through the technique of TQM (Total Quality Management).

  • CSA 105: Techniques and Applications
    • This module consists of selected readings.

  • CSA 106: Forum Participation
    • The Forum is an electronic board that facilitates the interaction via written dialogue with other students of this course, creating a community of shared learning. In this segment you are required to add to the Forum of this course one or more constructive reflections (criticisms are not allowed) in response to a message posted by another student or as a new message posted by you.

  • CSA 107: Competency Exam: Preparation and Testing
    • Access and take the CSA Competency Exam.

  • CSA 108: Action Plan CSA
    • Formulate and submit the Action Plan CSA following the given instructions.

  • CSA 109: Practicum Project
    • Formulate and submit a report describing the practical application of the systems approach and methodology to a real problem or situation within your organization or environment (five pages maximum).