ITC Content Experts

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International Training Center (ITC) video content experts

The academic and competency-based content for SDGKU'’s courses and programs is provided by a distinguished list of authors, academicians, instructors, consultants, entrepeneurs and leaders. These content experts present the various themes and topics of the SDGKU curriculum through broadcast-quality video programs. All video programs are produced at KPBS-TV by the International Training Center (ITC) in San Diego. The ITC has been producing its unique global knowledge programs for over 30 years, in both English and Spanish, using a pioneering instructional design methodology ideal for multilingual programs and instructional support materials. Below is a partial list of some of the ITC content experts.

To view excerpts of the ITC video content please visit the ITC YouTube channel.

Bruce Lloyd, Ph.D.

Bruce Lloyd, Ph.D.

Knowledge Management and Wisdom

Dr. Bruce Lloyd is Professor in the Strategic and International Management Department at South Bank University in London, England. He has worked as a consultant for several international organizations. Dr. Lloyd’s areas of expertise include strategic management, future studies, creating and managing new ventures, the future of offices and office work, corruption and ethics in business, and mergers and acquisitions. He has extensive journalism experience and has published his work in journals, such as Leadership and Organisational Development, Business Ethics: A European Review, and The Leadership and Organisation Development Journal.

Bernard J. Dodge, Ph.D.

Bernard J. Dodge, Ph.D.

Learning Systems and Educational Models

Dr. Dodge is an internationally recognized researcher and consultant in educational technology. Since 1980, he has been a distinguished faculty member in the College of Education at San Diego State University, having received the Outstanding Faculty Award in 1988. He holds a B.A. degree in Electrical Engineering from Worcester Polytechnic Institute, and M.A. and Ph.D. degrees in instructional design from Syracuse University. He is recognized as a leader in new technology models and training tools, with ample contributions in software design, teacher training and interactive instruction models for the workplace. Dr. Dodge has been a consultant to SENAC (the national training agency of Brazil), to the Academy for Pedagogical Sciences in Russia, and to several other multi-national corporations.


Charles Brass

Global Workforce Dynamics and Labor Trends

Charles Brass is the Chairman of the Australian based NGO "The Future of Work Foundation". He has had a number of careers in his adult life. Mr. Brass began his working life by building up a very successful wedding photography business, moved into teaching at a secondary school and then enjoyed 15 years in Corporate Human Resources, the last eight as Director of a German based multinational. He has been involved full-time with the Future of Work Foundation since 1995. The mission of the Future of Work Foundation is "to engage all Australians in creating a better future for work", a challenge that he has embraced for many years. Mr. Brass has spoken with audiences all around Australia, and across the world, and says he enjoys working with people who, like him, are struggling to put the profound changes, which have taken place in the world of work into some perspective for themselves. Along with this work experience, he has an honors science degree, various education certifications, as well as an MBA.

Craig Dunn

Craig Dunn, Ph.D.

Ethics and Managerial Responsibility

Dr. Dunn holds a B.S. degree in Marketing and Finance from California State University Long Beach, a Master’s Degree in Business Administration from California State University Bakersfield, and a Ph.D. in Business Policy, Strategy and Philosophy, from Indiana University. Presently, he is an Associate Professor at San Diego State University. Dr. Dunn specializes in the teaching of business ethics, corporate social performance, and business ecology in the undergraduate, graduate, and executive MBA programs. He has published several articles related to these topics in the Business Ethics Quarterly, Journal of Management Inquiry, Employee Responsibilities and Rights Journal, Business Horizons, International Journal of Management, and the Dictionary of Business Ethics. In addition, he has been active in both the "International Association for Business and Society" as well as the "Social Issues in Management" division of the Academy of Management. Dr. Dunn is also faculty advisor for the San Diego State University chapter of Students for Responsible Business, an international graduate student organization committed to training future managers in the nuances of socially responsible business practices, and recipient of the 1992 Outstanding Faculty Award for the Department of Management.

Cresencio Torres

Cresencio Torres, Ph.D.

Team-building and Creative Leadership

Dr. Torres is a Senior Associate at the Center for Creative Leadership in San Diego, California, from where he has provided distinguished consulting services in the areas of organization planning, quality improvement, work team development, and diversity climate analysis and training. His clients include Hughes Communication Group, Honeywell, General Dynamics, New England Telephone, General Electric, General Motors and Whirlpool. Dr. Torres holds a Bachelor's Degree in Applied Behavioral Sciences from the University of Maine. He received a Master's Degree in Human Resources and a Doctorate in Philosophy from the University of Oklahoma. He has an impressive list of publications in teambuilding strategies, including the well-known books entitled The Manager's Official Guide to Team Working, Self-Directed Work Teams: A Primer, and The Tao of Teams: A Guide to Team Success.

Daniel Hopwood

Daniel G. Hopwood

Business Continuity and Risk Management

Mr. Hopwood graduated from San Diego State University (SDSU) in 1979 with a Bachelor of Science Degree in Health Science and Safety and in 1984, from SDSU's Graduate School of Public Health. He has developed safety, health and emergency response and disaster planning curricula for the SDSU College of Extended Studies, leading to professional certificates. Mr. Hopwood has been a part time faculty member in SDSU's Community Health Education degree program, teaching safety and accident prevention classes, and Director of Risk Managment for the Del Mar Race Track organization. Mr. Hopwood is past President and Managing Consultant for Sullivan Risk Services, Inc. in San Diego, where he was responsible for consulting on broad-based business continuity projects, including threat identification, emergency response, crisis management and business recovery and related training and education activities. Previously he was Managing Consultant for ARUP Risk Consulting, a leading international engineering and management-consulting firm. Mr. Hopwood has been very active in both the safety and business continuity community, having held elective and appointed offices, including Chairman of the Pacific Safety Council (1994-95). Mr. Hopwood has authored several peer-reviewed papers and has spoken on a variety of safety, risk management and business continuity topics throughout the United States and abroad.

David Chaudron

David Chaudron, Ph.D.

Managerial Productivity and Global Strategies

Dr. David Chaudron, originally trained in industrial organizational psychology, has assisted numerous firms worldwide in their efforts to improve profitability and increase employee involvement. He is founder and managing partner of the consulting firm, Organized Change. His work has included practical designs for major change efforts, training, teambuilding, one-on-one coaching of management, and the development of training systems. He has worked with manufacturing, financial services, banking, electronics and petrochemical organizations. Dr. Chaudron is a frequent lecturer on quality for organizations such as the Institute for Quality and Productivity (IQP), the American Society for Quality Control (ASQC), and the Manufacturing Institute. He is author of over a dozen articles on total quality, organizational change, and a columnist for The President Newsletter, a publication of the American Management Association (AMA).

Farhad Saba

Farhad Saba, Ph.D.

Educational Technology and Networking

Dr. Fred Saba is currently Professor Emeritus of Educational Technology at San Diego State University, with more than 30 years experience of implementing and managing large scale distance education systems. His research in this field has won several international awards, and he has been referred to as the "leading theorist writer today" in scholarly publications. He has taught on all distance education formats for more than three decades. Dr. Saba was born in Iran and is currently a resident of San Diego, California. He has been a global consultant for various organizations both private and public, as well as collaborated with the distinguished International Training Center (ITC) during the last twenty years; in 1995 he founded the well known website, a pioneer portal in the field of distance education worldwide. In 2010 he was inducted into the Hall of Fame of the United States Distance Learning Association (USDLA), and was elected Chairman of the Governing Board of San Diego Global Knowledge University.

George B. Wolf

George B. Wolf

Organizational Quality and Continuous Improvement

Mr. George Wolf is President of GWA, a California-based Management Consulting and Education Firm specializing in improving productivity and quality. As senior Operations Manager for Baxter Healthcare, UNISYS, and General Motors, Mr. Wolf has gained broad, functionally-diverse business experience in the United States and abroad.

George R. Gonzalez, J.D.

International Law and Business Alliances

Mr. George R. Gonzalez, J.D., is the Principal at Gonzalez and Associate, a law firm in San Diego, California.  Mr. Gonzalez practices in the area of domestic and international business transactions and international trade. His firm provides counsel to foreign clients establishing business in the U.S. and to foreign and U.S. clients engaged in international business transactions, including joint ventures, establishing branch offices or subsidiary operations, sales, licenses, financing, foreign agency and related business relationships. Mr. Gonzalez represents companies in a wide variety of corporate and business affairs, including the drafting and negotiation of contracts for complex projects for the construction, and installation and operation of facilities for various applications related to the energy industry. Mr. Gonzalez received his Bachelor of Arts degree in 1972 and his Juris Doctor degree in 1976, both from the University of California, Los Angeles (UCLA). He also serves as Legal Counsel and Agent for Process at SDGKU.

Geza Feketekuty

Geza Feketekuty

Commercial Diplomacy and International Trade

Mr. Feketekuty is President of the Institute for Trade and Commercial Diplomacy based in Arlington, Virginia. Previously he was the founder and Director of the Master of Arts Degree Program in Commercial Diplomacy at the Monterey Institute of International Studies in Monterey, California. He served more than 20 years in the Office of the United States Trade Representative, where he was distinguished with the position of Senior Assistant to the U.S. Trade Representative. He played key roles in both the Tokyo and Uruguay rounds of multilateral negotiations, and is widely credited with putting trade services on the international agenda. For several years he chaired the OECD Trade Committee. He was also a senior staff person on the Council for Economic Advisors and of the Office of Management and Budget of the US government. He has been a Scholar in Residence at the International Trade Commission, and has been a visiting professor at Cornell University and Johns Hopkins University. Mr. Feketekuti has published books and articles on a broad range of trade policy and negotiation issues, and is a recognized trainer and expert worldwide.

J. Michael Mahon

J. Michael Mahon

E-resource Management and Enterprise Software

Mr. Mahon is Vice President for Business Development at Level3 Construction in San Diego. He served as Network Services Manager for Computer Sciences Corporation (CSC), a leading provider of Information Technology (IT) solutions under numerous outsourcing contracts for multinational corporations. He has over twenty years of experience in the field of management consulting, marketing management, and customer support services within the Information Technology and Telecommunications industry. During his career he has designed, managed, and consulted on numerous hardware and software projects that require day-to-day business process planning and integrated systems development in order to deliver information services to many large and small companies in California and other states of the Union. He has published many articles on the productive use of new technologies based on integrated information systems and the Internet, and has been a presenter at several leading industry trade shows. Mr. Mahon holds an MBA from the University of California, Irvine, with emphasis in Marketing, and an M.A. in Psychology from Humboldt State University.

Walter Johnson

J. Walter Johnson

Telecommunications and Global Networks

Walter Johnson is CEO of Telcom Design Corp., which was established in 1977 to develop telecommunications infrastructure for business and education. He is the Senior Associate for Global Infrastructure Solutions with The Strategy Group Inc., specializing in the use of Internet and telecommunications for accelerated learning in both public schools and universities. Mr. Johnson is Co-Founder of World Wide Wireless Web Corp. (W4), which operates the AmericasNet International Satellite Internet Gateway co-located at the San Diego Super Computer Center, a Super POP for both high speed WEB connectivity, Internet-2, and other Internet networks for universities and research centers. Since founding Sat-Networks International in 1990, Mr. Johnson has been active in the engineering, marketing, and operation of innovative satellite and wireless networks in Mexico and Latin America. He was Director and Chief Technology Officer at Satellite Business Networks, Inc. where he developed a family of low-cost C-Band satellite data broadcast systems and state-of-the-art KU-Band 0.6 meter Micro DataSats for simultaneous satellite broadcasting of news wires, program audio, and high speed data, including the first use of satellite multipoint distribution to simultaneously cache data at airports throughout North America for PanAm Weather Systems, pre-dating Internet caching by a decade. In 1969, Mr. Johnson founded Coastcom, Incorporated, a manufacturer of specialized telephone and program audio transmission equipment. During his tenure, Coastcom supplied the transmission equipment for the national radio networks of Canada, Brazil, Mexico, Saudi Arabia, Iran, Uganda, Taiwan, Korea, Algeria, Thailand, and several other nations. Mr. Johnson worked with Dr. Henry Kissinger’s China Team to air lift this earth station to Beijing, China, and established the history-making satellite link to the U.S. for President Nixon’s trip to China. Mr. Johnson received his BSEE Degree from the University of Idaho. He has published over 30 papers and holds three patents related to satellite network transmission.

Jeffrey A. Smith

Jeffrey A. Smith

E-technology and Network Systems

Jeffrey Smith is Senior Consultant at X-Feds, Inc. in San Diego. Preveiously he served as Western Regional Manager for General Dynamics Network Systems, and Chief Executive Officer of Virtual Integrators, Inc., a firm dedicated to its partnerships with key Information Technology Companies in providing full-service turnkey integrated solutions to the Internet marketplace. He has over 30 years experience in the design, development, management and marketing of communication and information systems, products and services for both government and commercial applications. Prior to founding Virtual Integrators, Inc., Mr. Smith was both Chief Technology Officer (CTO) and Vice President of the Telecommunication Systems Group for a major defense contractor specializing in large multimedia, multi-vendor applications running over a variety of government and commercial networks. As CTO, he was responsible for the design and implementation of SAICnet, which included a global video broadcast and conferencing network and a global voice/data network as well.

Jerome P. Finnigan

Jerome P. Finnigan

Benchmarking and Client Service

Mr. Jerome Finnigan retired from Xerox Corporation after 33 years of a distinguished career. He held numerous assignments in human resources and organization development with Xerox, both in Los Angeles and Rochester, N.Y., including Human Resources Manager and Quality Manager for Corporate Research and Technology. Mr. Finnigan was quality officer for the Printing Systems Division at the time Xerox launched their total quality effort and was responsible for guiding the implementation of total quality, including employee involvement and benchmarking. He has facilitated and conducted many benchmarking studies since the early 1980s, and in addition to teaching classes. Mr. Finnigan is currently a speaker on total quality management, benchmarking, and new manager skills at USC, UCLA, Oklahoma, Cal Poly, UC, and SDSU. Mr. Finnigan has authored many articles on total quality, benchmarking, and team empowerment, and is coauthor with Warren Schmidt, emeritus professor at UCLA and USC, of two books on total quality, The Race Without A Finish Line: America's Quest for Total Quality (1992), and TQManager: A Practical Guide to Managing in a Total Quality Organization (1993). He is also author of The Manager's Guide to Benchmarking (1996).

Kenneth M. Golden

Kenneth M. Golden, Ed.D.

Virtual Teams and Human Networking

Dr. Ken Golden is a principal in The International Technology and Training Corporation. This e-commerce organization is currently being developed to provide information and communication technology training, career opportunities and distance education to businesses, government organizations and institutions of higher education in Latin America, the Middle East and India. As President of Golden Professional Corporation in Encinitas, California, Dr. Golden has been a management trainer and consultant for 16 years. He specializes in virtual teamwork, change leadership, team building and organizational communication. Dr. Golden is a Visiting Professor of Management at Webster University in St. Louis, Missouri. He has been invited to teach at Webster campuses throughout the United States and Europe as well as in Iceland and Bermuda. Dr. Golden has taught in Webster University's online graduate business program and was coordinator of the World Wide Collaborative Learning Project. Dr. Golden has been an Assistant Dean at San Diego State University and an Assistant Professor at the University of Arkansas for Medical Sciences. He has published and spoken extensively. Dr. Golden has also served as a Peace Corps Volunteer in Ghana, West Africa. 

Lawrence C. Rhyne,

Lawrence C. Rhyne, Ph.D.

Business Strategies and Technology Management

Dr. Larry Rhyne is an Associate Professor of Management at San Diego State University (SDSU). He teaches Strategic Management of Technology & Innovation, Seminar in International Strategic Management, and International Business Strategy & Integration in the undergraduate, graduate and executive MBA programs; and has received a Meritorious Performance and Professional Promise Award. His research interests center on effective strategies for companies in high technology and emerging industries in a global context. Dr. Rhyne is a member of the Academy of Management, the Strategic Management Society and the Academy of International Business. He received his Ph.D. from Northwestern University with a major in Policy & Environment and a minor in Accounting Information Systems. He also holds a M.B.A. in Finance and a B.S. in Business Administration, Cum Laude, from the University of Missouri. Prior to joining the faculty at SDSU, Dr. Rhyne taught at the J. L. Kellogg Graduate School of Management at Northwestern University, and the Stuart School of Business Administration at Illinois Institute of Technology. In addition, he has eight years of corporate experience, most recently as Manager of Corporate Planning, Skil Corp., Chicago, Illinois during which he acquired a CPA certificate. Dr. Rhyne has published numerous articles in a variety of well-known journals in his field, including the Strategic Management Journal, the Journal of High Technology Management Research, the Journal of Product & Brand Management, and the International Journal of Project Management. He also edited International Perspectives on Strategic Management: A Supplemental Reader and published several articles, such as New Technology Market Entry Strategies: Lessons Learned in the 2001 Handbook of Business Strategy.

Lois Bitner-Olson, Ph.D.

International Marketing and Strategies

Dr. Lois Bitner-Olson is a distinguished faculty member of the School of Business Administration at San Diego State University in the field of international markets and global company strategies. She has authored numerous articles in well-known journals such as Journal of International Business, Sloan Management Review, Journal of International Marketing, and the book Writing the International Marketing Plan. Dr. Olson has taught extensively overseas and was a Fullbright professor at Shanghai Jiao Tong University in Shanghai, China during the 1999-2000 school year. She has been consultant to different companies, especially in Asia, and specifically in Thailand and China, working in different areas such as processed food and beverages, the apparel industry and consumer goods manufacturing. Dr. Olson has a Master’s Degree from Cornell University and a Ph.D. in Business Administration from United States International University, now known as Alliant International University, in San Diego, California.

Meenakshi Krishnamoorthy

Meenakshi Krishnamoorthy, Ph.D.

International Technology Transfer and Operations Research

Dr. M. Krishnamoorthy, is Professor Emeritus of the School of Management at Alliant International University (formerly United States International University). He has over 40 years of experience working for the Indian Institute of Management, Calcutta (Professor/Director); the Hindustan Cables Ltd. (Chairman); the National Productivity Council (Executive Director) in New Delhi, India; Massachusetts Institute of Technology (Research Associate/Ford Foundation Faculty Fellow) and the University of Michigan (Visiting Lecturer) in the United States; the Asian Productivity Organization (Senior Advisor/Head, Research Planning), Tokyo, Japan; the International Labor Organization (Chief Technical Advisor) with postings in Nigeria and Bangladesh. Dr. Krishnamoorthy has contributed over 80 acadeic publications in the field of technology transfer and operations research in the form of national and international conference papers, journal articles, books, monograms and technical reports for United Nations and other organizations. He is an expert presenter and author in subject of emotional, technology, and knowledge competencies (ETK).

Michael Real

Michael Real, Ph.D.

Journalism, Mass Media and Culture

Dr. Real is Professor of Communications at Royal Roads Unversity in Victoria, B.C., Canada. Previously he served as Director of the School of Communications at Ohio University and Chair/Director of Telecommunications and Film at San Diego State University. He has directed a variety of regional, national, and international research projects, and has produced television programming on current issues and for underserved populations. His many writings, include the books entitled: Super-Media: A Cultural Studies Approach, Exploring Media Culture, Cultural Studies Approach, and others dealing with media, culture, and social responsibility. Dr. Real holds a Ph.D. in Communication from the University of Illinois, and is well-known internationally. He has served as moderator as well as an expert presenter for SDGKU/ITC videoconference programs.

Patricia Geist

Patricia J. Geist, Ph.D.

Organizational and Intercultural Communication

Dr. Patricia Geist is a well-known researcher, teacher and consultant in the fascinating fields of organizational communication and group decision-making. In 1992 she was the recipient of the "Outstanding Faculty Award" at San Diego State University, where she is a distinguished faculty member of the Speech Communication Department in the College of Professional Studies and Fine Arts. Dr. Geist has B.A. and M.A. degrees from the University of Iowa, and a Ph.D. from Purdue University. Dr. Geist has taught at the Universities of Hartford and Hawaii. She has a number of publications to her name ranging from issues in bargaining and negotiation, to intercultural communication and relationships. Her consulting clients have included John Deere Tractor Company and various health care providers. Dr. Geist is an active member and reviewer of some of the most important professional associations and journals in the field, including the International Communication Association, Speech Communication Association, Communication Quarterly, Western Journal of Communication, and others. Her insatiable curiosity and fervor for language explain her leadership in this field, crucial to the success of teambuilding in today's competetive organizations.

Peter Andersen

Peter Andersen, Ph.D.

Communications and Virtual Reality

Dr. Peter A. Andersen is a Professor Emeritus of the School of Communication, Past Associate Director of the International Center for Communications, and Past Director of Research for the Japan-U.S. Telecommunications Research Institute at San Diego State University. Professor Andersen is also President of the Western States Communication Association and former editor of the Western Journal of Communication. He has authored more than 50 journal articles, 30 book chapters and 100 convention papers. Recent books include The Handbook of Communication and Emotion and Nonverbal Communication: Forms and Functions. His research interests include nonverbal behavior, communication in close relationships, intercultural communication, and the impact of communication technology. His course in virtual reality has showcased his diverse interests in mass media, human consciousness, and interpersonal communication.

Richard Strobridge

Richard C. Strobridge

Multimedia and Telecommunications

Mr. Rick Strobridge is a leading expert in telemedicine, advanced operating room design and medical technology integration. He specializes in the improvement of health care delivery through the use of integrated telecommunications and multi-media technology. Mr. Strobridge is a pioneer in voice, video and data networking, videoconferencing and distance learning. He implemented some of the first video networks for the U.S. Federal Government and the Department of Defense. Mr. Strobridge was responsible for the first videoconferencing system installed in the U.S. Capitol. Currently, he is CEO and Co-Founder of Entra Health Systems, and Director/Founder of Healthcare Technology Corporation. Mr. Strobridge is a graduate of Colgate University in New York and is listed in Who’s Who in California and Who’s Who of American Business Leaders. He is a member of the International Teleconferencing Association and the United States Distance Learning Association.

Richard Opper

Richard G. Opper

Environmental Quality and Standards

Mr. Opper holds a Juris Doctor degree from UCLA and a Master’s in Public Administration from Harvard University. He was Attorney General for the Territory of Guam, where he represented Guam EPA. In San Diego he heads the Environmental Practice Group of McKenna & Cuneo, where he represents private interests and public agencies in complex environmental and natural resource litigation matters. He is a member of various regional and national NGO's, and is a recognized expert on informational and technology aspects of environmental and pollution issues.

Richard Bolles

Richard N. Bolles

Job Hunting Techniques and Employment Markets

Richard N. Bolles is the author of the most popular career planning and job-hunting book in the world, What Color Is Your Parachute? A Practical Manual for Job-Hunters and Career-Changers. Mr. Bolles is author of a number of other books, including Job Hunting on the Internet and The Three Boxes of Life and How to Get Out of Them: An Introduction to Life/Work Planning. He co-authored The Career Counselor's Handbook and Where Do I Go From Here With My Life? The U.S. Law Placement Association has called Mr. Bolles "the most widely read and influential leader" in career planning, and Money Magazine has said he is "responsible for the renaissance of the career counseling profession in the U.S. over the past decade". Mr. Bolles is an alumnus of the Massachusetts Institute of Technology in chemical engineering, Harvard University in physics and the General Theological (Episcopal) Seminary in New York City, where he received a master's degree.

Richard Page

Richard W. Page

Alternative Dispute Resolution and Conflict Management

Mr. Page obtained a Bachelor of Arts Degree with academic distinction from Stanford University in 1970, and a Juris Doctor (J.D.) degree from the University of California at Davis in 1976. He is founder and Principal Shareholder of the law firm The Page Firm, APC in San Diego, Ca., providing corporate legal services and alternative dispute resolutions support to private and public organizations. He has participated in numerous forums and cases of regional and international arbitration, mediation and conciliation, and has published in important journals such as the California Litigation News and the New York Law Journal. Mr. Page is an active member of important international organizations and consortia, including the “arbitration committee for NAFTA” within the American Arbitration Association. He has served as moderator, as well as an expert presenter for SDGKU/ITC videoconference programs.

Robert Schlesinger, Ph.D.

Information and Technological Decision Systems

Dr. Schlesinger’s first career was with large US corporations including General Electric, TRW, ITT and Teledyne. He held various positions with these companies, including Design Engineer, Director of Systems Engineering, Director of Research & Development and Vice President of Marketing. These assignments covered the period from 1951 through 1970. The second career started in 1970 with the founding of his company, an engineer/manufacturing operation that grew to about 85 employees. As CEO he operated the company until its sale in 1980 to a New York Stock Exchange listed company. Dr. Schlesinger has just completed his third career as an academic, and is now Professor Emeritus at San Diego State University, having taught Production Management and Decision Making courses there since 1984. During the course of the above assignments Dr. Schlesinger lived in Europe (2 years) and Asia (1 year) and traveled extensively in the areas on business.

Roger Frantz

Roger Frantz, Ph.D.

Intuition and Productive Performance

Dr. Roger Frantz joined the faculty of San Diego State University as Professor of Economics in 1978, and is the Director of the annual Intuition 2000 conference held through the University's College of Extended Studies. He has held workshops on intuition for over ten years. His interest in the field began when he started a daily meditation practice in 1970. He has worked as a consultant to a number of internationally recognized firms, including Pioneer Electronic Technologies, where he served as an executive coach to upper management. He also works as a consultant for small businesses through the federally-funded Small Business Development Center's San Diego branch. Dr. Frantz, who received his Ph.D. in Economics from Washington State University, is co-editor of the book Intuition at Work: Pathways to Unlimited Possibilities, a collection of essays by a number of experts in the field of intuition; author of the book Efficiency: Theory, Evidence, and Applications, and co-editor of the Handbook of Behavioral Economics. He has also authored a number of articles, dealing with topics from both the field of economics and that of intuition, which have appeared in various scholarly journals and books. Dr. Frantz has appeared as an expert in both of his fields of interest on a number of local radio and television programs.

Rubens Ricupero

Rubens Ricupero

Global Trade and Commercial Diplomacy

Mr. Ricupero, a graduate from the School of Law at the University of São Paulo, was appointed as United Nations Conference on Trade and Development’s fifth Secretary-General in September 1995, having served until 2005. Previously he was Brazil’s Deputy Head of the Presidential staff, Special Advisor to the President, and Minister of Environment and Amazonian Affairs, and Minister of Finance. Mr. Ricupero’s diplomatic posts have included Director of the Department of North, Central and South America, Ministry of Foreign Relations; Ambassador, Permanent Representative to the United Nations in Geneva; Ambassador to the United States of America; and Ambassador of Brazil to Italy. Other international positions held by Mr. Ricupero include Head of the Brazilian delegation to the United Nations Human Rights Commission, Geneva; Head of the Brazilian delegation to the Conference on Disarmament; Chairman of the Finances Committee at the United Nation Conference on Environment and Development, Rio de Janeiro, 1992; and Governor for Brazil at the World Bank, the International Monetary Fund and the African Development Bank. Mr. Ricupero has served as Professor at the University of Brasilia and is also the author of several books and essays on international relations, economic development, and international trade and diplomatic history. He is currently Director of the College of Economics and International Relations at Fundacao Alvares Penteado in Sao Paulo.

Stanley Schultz

Stanley Schultz

Globalization and Alliances

Mr. Schultz (Dec. 2015) was a business consultant and entrepreneur. For many years he had been active in U.S. and foreign markets as a marketer, distributor, and manufacturer; particularly in Mexico where he maintained a business presence. His background included that of merchant, property owner, university and college instructor and lecturer. He was widely recognized as an efficient and resourceful provider of financial services to the business community. He was President of the Schultz Companies, established in 1924, a graduate of the University of Southern California, School of Commerce. He held a Masters in Management and M.B.A. degrees. In addition, he was a consultant with McDonnell Douglas in their Countertrade & Offset Program in Finland, Yugoslavia, Austria and Hungary. He was the founding and senior partner of Schultz Financial Services.

Stephen Goldstein

Stephen Goldstein, Ph.D.

Global Trends and Organizational Synchronization

Dr. Stephen L. Goldstein is nationally recognized as a leading trends forecaster and analyst. He is president and CEO of Educational Marketing Services, Inc., a company he founded in 1977. He speaks throughout the United States on the trends shaping America's future. Dr. Goldstein is the producer and host of We The People, a half-hour, public affairs, television interview program broadcast by AT&T Broadband five nights per week, and the host of Teen Talk, an original series of "interviews in the round" produced by BECON Television. He also does editorial commentary for South Florida Today on WXEL, public television. From 1998-2001, Dr. Goldstein was the executive producer and host of The Business Exchange, a national award-winning, regional, half-hour, weekly television program produced and broadcast by WLRN, public television in South Florida. Dr. Goldstein's book, You Can't Go Wrong By Doing It Right: 50 Principles for Running a Successful Business, was published by PSI Research. He is also the author of The Practical Guide to Educational Advertising and Marketing, 30 Days to Successful Fundraising, and The Fundraiser's Internet Yellow Pages. Dr. Goldstein is a special correspondent for The South Florida Sun-Sentinel (weekday circulation: 250,000), in which his editorial column appears bi-weekly. He also is a widely published contributor of articles on subjects ranging from education and politics to the economy and trends. His columns have appeared in The Los Angeles Times, Newsday, The Miami Herald, The Chicago Sun-Times, and other leading national and international publications. Dr. Goldstein earned his bachelors, masters, and Ph.D. degrees from Columbia University.

Stewart Emery

Stewart Emery

Organizational Values and Empowerment

Mr. Emery is a Principal and senior organizational and strategy consultant with Belvedere Consultants, an international management consulting firm that works primarily with key executives and senior management teams of Fortune 500 companies. Core competencies include: Executive Team Development, Management and Leadership Development, Strategy Formulation, Executive Coaching, and Cultural and Organizational Change. Mr. Emery is the best-selling author of the books, Actualizations: You Don’t Have to Rehearse to be Yourself and The Owner’s Manual for Your Life. Millions of people around the United States and around the world have been touched by his writing and radio and television appearances. Tens of thousands of people have attended his workshops, seminars and speaking engagements during the last two decades. Mr Emery studied economics, philosophy and psychology at the University of Sydney before pursuing a career in the advertising arts. He served as a creative director of J. Walter Thompson’s Sydney office and taught design at the University of New South Wales.

Stuart Harris

Stuart Harris

E-commerce and the Internet

Stuart Harris was a science documentary producer for the British Broadcasting Company (BBC) for fifteen years before coming to the U.S. and working as an independent producer with his media services company, Beach Media. Since 1988 he has devoted himself to media applications for computers, and designed a successful magazine production model for R.R. Donnelly Corporation. He is the author of The IRC Survival Guide, chapters in Internet Secrets and Cyberlife!, as well as numerous articles about the Internet in national and international magazines. Mr. Stewart has co-authored three Ventana books: Netscape Quick Tour (for Windows and Mac), HTML Publishing with Internet Assistant and HTML Publishing for Netscape, and Dynamic HTML. The first edition of HTML Publishing of Netscape was named best computer book in the 1996 San Diego Book Awards. Mr. Harris’ company produces ZOOM Sandiego, and entertainment guide published simultaneously on the Web and America Online’s Digital City. It also designs web sites and applications for a wide range of clients in the fields of business, culture and leisure.

Susan B. Mitchell

Demographics and Generational Studies

Susan Mitchell is a writer, author, and lecturer specializing in demographics and social and consumer trends. Her articles have appeared in numerous publications, and she is frequently cited as a trend expert in national media, including Time magazine, The New York Times, The Wall Street Journal, USA Today, and The Los Angeles Times. She has appeared on The Today Show, MSNBC, Fox Network News, and Oprah to discuss the baby boom and generational issues. Ms. Mitchell is the author of several demographic reference books including American Attitudes and Generation X: The Young Adult Market. Her most recent book, American Generations, examines the demographics of the five living generations of Americans: Millennials, Generation X, Baby Boomers, the Swing Generation, and the World War II generation. Ms. Mitchell frequently speaks to and consults with businesses and organizations about generational issues. She has spoken at conferences and seminars for Burger King, CIGNA, Motorola, and the International Interior Design Association, among others. She recently presented a paper at the McCormick Tribune Foundation/Center for Strategic & International Studies Cantigny Conference Series on The Youth Population in an Aging America: Social, Political, and Economic Implications. A former contributing editor for American Demographics and former editor of The Boomer Report, a newsletter tracking the Baby Boom generation, Ms. Mitchell has done extensive research on the demographics and lifestyles of the different generations. She has a B.S. in Psychology from the University of Wisconsin-Madison.

Tim Becker

Tim Becker, Ph.D.

Strategic Management and Innovative Learning Systems

Dr. Becker has a Bachelor of Arts in German from Luther College in Decorah, Iowa; Master of Business Administration from the University of Dallas in Irvine, Texas; and Doctorate of Business Administration (DBA), Marketing, from United States International University, San Diego, California. Dr. Becker has exceptional teaching and business development experience in many industries in the United States and Australia. He is president of Total Recall Learning, an innovative learning-training software development company. He also has extensive experience in the areas of strategic management, new products, and project development. Dr. Becker teaches in the area of Marketing and Management. At Brandman University in Irvine, California, he develops and maintains currency of university level courses, is a member of the University’s competency-based education team creating a Bachelor of Business Administration program, and serves as President of its Faculty Assembly.

Thomas Hinton

Thomas D. Hinton

Leadership and Total Quality

Mr. Tom Hinton serves as the President of the Customer Relations Institute, LLC headquartered in San Diego, California. He is one of America’s most popular speakers in the areas of Customer Relations, Work Teams, Team Building, Leadership, and Achieving Performance Excellence in the Workplace. Since 1986, he has addressed over 550 corporate, association, and government audiences in the United States, Canada, Germany, Japan, Mexico, England, and Scotland. His client list represents a diverse group including: New Otani Hotels of Japan, Union Bank, Isuzu North America, General Motors of Canada, the Alliance of American Insurers, Boston Public Schools, the Minnesota Multi-Housing Association, Wells Fargo Bank, Employers Reinsurance Inc., Banklink, Group 4 Software, Sysco, Preferred Hotels, Blue Shield of California, the U.S. Department of Labor, the California Department of Parks, INC. Magazine, and Bank of America. Mr. Hinton is the author of The Spirit of Service and Leadership Lessons I Learned on the Links: 72 Ways to Par the Course of Business and Life. He is the co-author of Customer-Focused Quality: What To Do on Monday Morning. He has written thirty-three published articles for publications such as the San Diego Business Journal, the Los Angeles Business Journal, Quality Digest, and California Quality. He serves on the Board of Directors of the Leadership Links Foundation, a non-profit organization dedicated to helping youths develop their leadership abilities through the principles and game of golf. Also, Mr. Hinton is a recognized expert in the field of performance excellence and frequently lectures on the Malcolm Baldrige National Quality Award criteria where he served as a member of their 2001 National Board of Examiners. He is the President and C.E.O. of the California Council for Excellence, a distinguished organization charged with managing the well-known Malcolm Baldridge Award progam in the State of California. He is a graduate of the University of Maryland and completed the Fundraising Management graduate program at the University of San Diego.

Thomas Hoffmann

Thomas L. Hoffmann

Visioning and Strategic Planning

Mr. Tom Hoffmann is Principal and Vice-President of Human Development for Golder Associates Corporation, founded in Toronto in 1960, a premier global group of consulting companies located in 22 countries, specializing in ground engineering and environmental services. He is also Founding Partner of Essential Experiences Associates (EXA), a management consulting firm focused in helping Fortune 500 companies understand those organizational characteristics which will lead to higher levels of employee contribution, performance and satisfaction. Since 1996 Mr. Hoffmann has worked with companies in North America, Latin America, Europe, Asia and the South Pacific. Originally from Wisconsin, Mr. Hoffmann began his career at AT&T in 1970 and spent 26 years in line sales, operations, and corporate staff positions. From 1989 to 1991, Mr. Hoffmann was Administrative Director of Quality for AT&T's western region. He served as a certified senior evaluator for the Malcolm Baldrige Award criteria for the period 1990-1993. He has also been a guest professor at Estonia Business School in Tallin, Estonia since 1992.

Yoram Malevski

Yoram Malevski, Ph.D.

Managerial Excellence and Productivity

Dr. Yoram Malevski holds a Bachelor’s and Master’s degrees from the Hebrew University in Israel and a Ph.D. from Michigan State University in Management. He is currently President of Mayaré International, a consulting firm specializing in management strategy development, total quality, product adaptation and international marketing. Its clients include the Organization of American States, the World Bank, the Interamerican Development Bank and numerous national governments agencies and corporations throughout Europe and the Americas. He is the author of the book Terremoto Empresarial and of numerous articles and reports on quality trends, standards and competitiveness.